Return Policy

We hope that you are delighted with your order, but if for some reason you are not, we have set out below a summary of your rights in the event that you wish to return a product.

If you are dissatisfied with your purchase, please get in touch with our Customer Service team, who will be happy to help at

We will not provide a full refund if the goods show signs of unreasonable use. In such circumstances, we will notify you that a reduced refund amount will be available, or you can choose to arrange for such goods to be returned to you within 28 days of our notification.

When you return your parcel, please retain your proof of postage in order to provide confirmation to us that you have returned the goods in the unlikely event that we do not receive the returned parcel. We cannot accept liability for returned goods lost in transit. Please ensure that the returned parcel is properly sealed and contains the returns note or original packing slip.

Unless the goods are faulty, you will be required to arrange and pay for the cost of returning them to us.

Please allow a minimum of 14 working days from the date your order is returned to us for your refund to be processed.

Refunds will only be made against the original credit/debit card used.

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